Questions On Communication And Crisis - 1470 Words

Communication and Crisis HCS/320 Patricia Bird November 28, 2015 There have been numerous reports, from local news agencies, about a possible water contamination. These reports state the water has life-threatening biological agents. As the director of emergency management for our region, we must establish an immediate crisis plan. Our plan must include research to validate these reports, communication objectives, and determine media opportunities. Putting our crisis plan into effect immediately will help to keep organization. â€Å"Determining goals is a key step in preparing for and responding to a crisis. This strategy can also reduce uncertainty because once goals are defined; you ll be better able to consciously think about what strategies are available to accomplish what you want.† (Toolkit.smallbiz.nsw.gov.au). Our end goal is to relay this information to the public in a way that is quick and communicated effectively. We must work quickly to provide responses to both internal and external entities. For us to respond quickly, crisis plans are necessary. To develop an effective crisis plan, we need first to determine what caused this possible contamination and where the source is. This is crucial for us to eliminate possible re-contamination. Then we will need to set up teams for each communication channel that we establish. We will have four communication teams, such as social media, television, and radio. Our fourth team will be internal and willShow MoreRelatedDifferent Components That Comprise An Effective Research Design757 Words   |  4 Pagesintroductory, purpose statement, research questions and hypothesis are critical to the overall structure of the study, (Creswell, 2014). They also assist the researcher in maintaining focus on the main topic of research. The researcher uses these elements as a guide to guide them in their research study, (Creswell, 2014). Team one’s objective was to select a challenging issue in one of several topics listed, to include cyber security, healthcare, project mana gement and crisis leadership. The next step in theRead MoreDeveloping A Crisis Communication Strategy And Implementation Plan952 Words   |  4 PagesSteps in Developing a Crisis Communication Strategy and Implementation Plan Development of a tactical plan or implementation plan integrate several factors, including framework, social development, communication tools, channels, and approaches (Schiavo, 2007). The development of crisis communication involves the assessment of communities, rural areas, and other critical areas where rapid dissemination of information lacks advancement in technologies or experience extreme poverty. These areas mayRead MoreThe Reason That Chip Wilson Plunged Lululemon Into Crisis1197 Words   |  5 Pages Analysis The reason that Chip Wilson plunged Lululemon into crisis again is because of three major issues: lack of media training as a spokesperson, lack of comprehensive crisis management plan in the company, and failure of internal communication. First of all, spokesperson media training is part of crisis preparation. In this case, lacking media training includes training for a TV interview and training for filming a video apology. Prior to Chip Wilson’s interview with Bloomberg TV, managersRead MoreMajor Research Project – Crisis Communication Analysis744 Words   |  3 PagesMAJOR RESEARCH PROJECT – CRISIS COMMUNICATION ANALYSIS OF SAMSUNG GALAXY NOTEY 7 EXPLODING DEVICE In 2016 Samsung faced a devastating blow its corporate image, when malfunctions in the newly released Samsung Galaxy Note 7 lithium battery causing these devices to unexpectedly explode endangering the safety of its consumers and other innocent civilians. Maintaining a favorable image is crucial for organizations, and crises threaten this making the need for effective communication of vital importance. Samsung’sRead MoreCommunication and Crisis Essay1425 Words   |  6 PagesRUNNING HEAD: Communication and Crisis paper Communication and Crisis Paper University of Phoenix HCS/320 August 6, 2012 According to this Scenario: In 1979, the Three Mile Island nuclear reactor malfunctioned, releasing radiation into the environment. There were no immediate deaths or injuries resulting from the incident; however, the accident drew much media attention and created concerns in the local area and beyond. The major forms of communication used to report these events wereRead MoreThe Problem Of Crisis Intervention1535 Words   |  7 Pagesexperiences. The subject of Crisis Intervention calls for one to be able to assess the clients’ needs, identify the risks, locate resources, and provide therapeutic communication (ATI Nursing Education, 2013). Although this topic is an acute matter, it stems from fundamental nursing knowledge that the learners have been practicing since eight nursing courses ago. Per the assignment criteria, three topics of interest were offered to the learners via e-mail. The topics included Crisis Intervention, PowerRead MoreAnalyzing Uber s Crisis Management Strategy On The Kalamazoo Shootings1653 Words   |  7 Pagesused to express an exhaustive list of many types of new media and forms of communication. It is a constantly evolving platform which has rapidly changed communication behaviours and practices. Over the past decade the role of the digital has radically altered the landscape of corporate communication and the ways in which an organisation establish dialogues with their stakeholders, particularly in the area of crisis communication. Social media’s characteristics of ubiquity, availability and immediacyRead MoreThe Spill Of The Bp Oil Spill1602 Words   |  7 PagesContingency Plan mainly accounts for the stakeholders involved in the crisis mitigation efforts, other major stakeholders included those most acutely affected by the oil spill including all of the Gulf Coast residents whose livelihoods heavily depended on the fishing and tourism industries that were decimated by the spill. Part Two: Analysis of Crisis and Recommended Crisis Management Strategies: The BP Oil Spill was a crisis event of unprecedented scale and technological complexity that pushedRead MoreBp Oil Spillage : British Petroleum Company1690 Words   |  7 PagesMejri, 2013). BP utilized a wide range of tools and tactics to communicate during and after the incident with its key stakeholders. Despite the use of the tactics and tools, crisis management and communication experts significantly differed on the correctness of the way in which the company conveyed information about the crisis. Incident/ Case Overview and Relevant Background Information The petroleum industry experienced a major maritime disaster that was referred to as the Deep Water Horizon oilRead MoreToyota Motor Company : The World s Leading Auto Manufacturers Essay950 Words   |  4 Pagesbasic assumptions or its core activities is defined as crisis and it can strike any organization. Usually a crisis is characterized by cause, effect, and means of resolution and how quick the organization responds. The process of planning and implementing the response to negative events that have the potential to affect the organization is described as crisis management (Parnell, 2014). The extent to which Toyota is responsible for the crisis include its disregard of quality and safety measures ,